Intelligent Process Automation Streamlines Hospital Discharge Management, Saving Time, Money, and Paperwork

INPATIENT


DISCHARGE MANAGEMENT


“Hospital IQ’s predictions have provided remarkable value in identifying high-priority patients, saving us considerable time prioritizing today’s patient discharges and enabling us to pre-plan tomorrow’s discharges.”

Dr. Brian Boggs
Vice President, Medical Affairs

Health First improved hospital discharge day management

517

avoidable days eliminated monthly

6

hour length of stay reduction per patient

200

hours of data collection eliminated weekly

Customer Overview

Health First

» Central Florida’s only integrated delivery network

» Over 900 beds across 4 hospitals

» Over 50,000 discharges

» Only Level II trauma center in the county

THEIR PROBLEM: HOSPITAL DISCHARGE DAY MANAGEMENT

Managing patient discharges with manual processes resulted in:

Information siloed among different teams, creating:

» Difficulty in discharging patients in a timely manner
» Reliance on specific individuals being available at particular times
» Ad hoc verbal communication across care teams

Manual paperwork updates, leading to:

» Discharge bottlenecks created by teams working from different lists
» Handwritten notes from discharge coordinators, physicians, and nurses
» Supervisors creating 20-30 page patient lists on a daily basis

OUR SOLUTION: REAL TIME PATIENT DISCHARGE DATA

With Hospital IQ’s Inpatient solution, Health First was immediately able to:

Develop a seamless transfer of information across all staff and shifts, which:

» Saved over an hour per person per shift prioritizing patient discharges
» Moved discharge readiness documentation from paper to mobile
» Drove two additional discharges daily, on average

Streamline care team communication across various staff and shifts, which:

» Aligned discharge coordinators on the highest priority patients across shift
» Enabled daily activities to focus on eliminating discharge barrier
» Enabled pre-planning for next day discharge targets during daily rounds

Download Case Study

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