Intelligent Process Automation Streamlines Hospital Discharge Management, Saving Time, Money, and Paperwork
INPATIENT
DISCHARGE MANAGEMENT
“Hospital IQ’s predictions have provided remarkable value in identifying high-priority patients, saving us considerable time prioritizing today’s patient discharges and enabling us to pre-plan tomorrow’s discharges.”
Dr. Brian Boggs
Vice President, Medical Affairs
517
avoidable days eliminated monthly
6
hour length of stay reduction per patient
200
hours of data collection eliminated weekly
Customer Overview
Health First
» Central Florida’s only integrated delivery network
» Over 900 beds across 4 hospitals
» Over 50,000 discharges
» Only Level II trauma center in the county
THEIR PROBLEM: HOSPITAL DISCHARGE DAY MANAGEMENT
Managing patient discharges with manual processes resulted in:
Information siloed among different teams, creating:
» Difficulty in discharging patients in a timely manner
» Reliance on specific individuals being available at particular times
» Ad hoc verbal communication across care teams
Manual paperwork updates, leading to:
» Discharge bottlenecks created by teams working from different lists
» Handwritten notes from discharge coordinators, physicians, and nurses
» Supervisors creating 20-30 page patient lists on a daily basis
OUR SOLUTION: REAL TIME PATIENT DISCHARGE DATA
With Hospital IQ’s Inpatient solution, Health First was immediately able to:
Develop a seamless transfer of information across all staff and shifts, which:
» Saved over an hour per person per shift prioritizing patient discharges
» Moved discharge readiness documentation from paper to mobile
» Drove two additional discharges daily, on average
Streamline care team communication across various staff and shifts, which:
» Aligned discharge coordinators on the highest priority patients across shift
» Enabled daily activities to focus on eliminating discharge barrier
» Enabled pre-planning for next day discharge targets during daily rounds
