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Planning for patient demand is a critical, ongoing, daily challenge for hospitals. Without advanced warning of Emergency Department (ED) and inpatient surges and declines, plans go awry, affecting everyone in the health system. Bottlenecks choke patient flow, backing up the ED and PACU, and even prompting diversions to other hospitals. Units and services too often find they are understaffed and must scramble to increase staff overtime hours or bring in expensive last-minute agency staff. Hospitals lose revenue when patients can’t get appointments or leave the ED before being seen and, conversely, waste time and money when they overstaff or keep extra units open when patient demand is low.
Hospital IQ applies artificial intelligence and machine learning to EMR and other IT system data to help hospitals and health systems diagnose and address their patient census problems. By accurately predicting ED visits, census, surgical admissions, staffing and capacity needs, anticipated bottlenecks and specific resource gaps – in advance, Hospital IQ’s Patient Flow solution helps ED, surgical and inpatient leadership make better decisions and implement department-specific action plans necessary to avert these to increase patient throughput and improve performance across the entire health system.
Capacity Management: Put the Right Patient in the Right Bed at the Right Time.
Hospital IQ transforms the process for everyone involved in managing capacity by predicting upcoming ED volume, surgical admissions, inpatient census – and illustrating how these interact and impact each other. It also recommends specific mitigation strategies, pinpointing exactly when and where resources will be required, in order to help managers build, identify and utilize the capacity to sustain high patient volumes and simultaneously reduce boarding and wait times at reduced costs.
Workforce Management: Decrease Labor Costs and Improve Staff Satisfaction
Hospital IQ enables you to implement ED and inpatient staffing strategies to better meet forecasted patient demand. Its recommendations help you make better workforce decisions for both clinical and non-clinical teams to improve quality of care, enhance staff satisfaction, reduce turnover, and decrease labor costs for the entire health system.
Performance Management: Improve Patient Flow performance in ED & Inpatient Units
Hospital IQ generates automated standardized and customable reports and scorecards for key stakeholders that promote accountability, transparency, and continuous improvement throughout the healthcare system.
Operational efficiency that delivers the best patient care for the most people.
Understand census surges and dips days in advance using advanced census forecasting and prescriptive recommendations to employ flexible bed capacity and apply staffing appropriately.
Length of Stay Planning
Identify key patient populations and review forecasted patient movements to prioritize patient movement and discharge in bed huddle meetings and on patient units.
Labor and Capacity Optimization
Simulate strategies to optimize changes in patient demand, beds, performance and staff allocation. Set staffing patterns to match demand and select an optimal path for your organization.
Use automated scorecards to review key metrics such as avoidable days, length of stay, ED LWBS, boarding time and discharge processing time. Identify the most impactful areas for improvement.
||We were seeking data-driven solutions to identify, prioritize and address flow inefficiencies across multiple campuses on an ongoing basis. We were impressed by how quickly Hospital IQ incorporated our data, provided insights into our operations and predicted the impact of changes in capacity, schedules and census. Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.
– Kathy Goetz, VP Perioperative Services, Mercy Medical Center Des Moines
Helping hospitals and health systems worldwide