CHALLENGE: MANAGING PATIENT FLOW
Efficiently managing patient flow is one of the greatest challenges hospitals face. Poor patient flow is often the result of unfocused discharge practices and prioritization processes, which can have severe consequences across a health system. When care teams struggle to coordinate patient discharges, imbalances arise across the health system, with some facilities and units becoming overcrowded while others are consistently under capacity. With limited insight into potential issues, along with disparate data and siloed communication, managers are left to reactively adjust to unexpected issues as they arise. This reactive approach results in unnecessary expenses, overworked and stressed staff, and less effective, even unsafe, patient care.