Infusion

Infusion

Our Infusion solution uses machine learning to increase the utilization of infusion resources, reduce patient wait times, and streamline patient throughput by:

» Optimizing schedule templates based on volumes and trends
» Smoothing appointments across the workday
» Balancing staff schedules to avoid uneven workforce distribution

30%

decrease in
patient wait times

15%

increase in
case volume

30%

decrease in
staff overtime

“We’d been experiencing enormous patient delays and staff dissatisfaction due to the issues in our scheduling process. With Hospital IQ, we were able to decrease our patient wait time by 45% within 2 months of implementation, saving $4.7 million annually from this improved chair and staff utilization.”

Dr. Michael Zinner
CEO and Executive Medical Director, Miami Cancer Center

CHALLENGE: HOSPITAL CAPACITY PLANNING

Infusion centers confront predictable planning dilemmas: chairs and resources are typically used heavily during the middle of the day but underutilized in the morning and late afternoon. A host of unexpected events (e.g. cancellations, add-ons, adverse reactions, pharmacy delays) create complications and throw off even the best-planned day. Consequently, patients face long wait times and become understandably dissatisfied, staff members become stressed, and patient care can suffer.

SOLUTION: A DATA-DRIVEN HOSPITAL SCHEDULING SOFTWARE

Hospital IQ’s Infusion solution gives infusion center leaders the time and insight they need to make better, more informed decisions and improve performance. This data-driven platform applies system-specific policies, machine learning, and optimization algorithms to infusion center data to accurately forecast patient demand and make recommendations that will improve center utilization and help grow volume for the benefit of the entire health system.

Build a Better Schedule, Increase Volume, Improve Utilization

Hospital IQ helps leadership simplify and optimize the patient scheduling process to increase volume and maximize chair utilization while reducing patient wait times by identifying appropriate appointment lengths and smoothing these appointments across the workday.

Align Staffing to Meet True Demand

Hospital IQ helps leadership align staffing strategies to better meet patient demand and make better workforce decisions throughout the infusion center by automatically analyzing and balancing staff workloads based on regimen types, patient volume, and chair capacity, helping to avoid uneven workload distribution and overscheduling employees.

Align Staffing to Meet True Demand

Hospital IQ helps leadership align staffing strategies to better meet patient demand and make better workforce decisions throughout the infusion center by automatically analyzing and balancing staff workloads based on regimen types, patient volume, and chair capacity, helping to avoid uneven workload distribution and overscheduling employees.

Drive Continuous Hospital Operational Performance Improvement

Hospital IQ generates tailored reports and scorecards that give stakeholders a clear view of the scheduling process, enabling ongoing review, and promoting operational accountability.

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