Infusion 2019-05-01T19:27:10+00:00
Improve Chair Utilization
Improve
Chair Utilization
Balance Staff Workload
Balance
Staff Workload
Improve Patient Satisfaction
Improve
Patient Satisfaction
Reduce Wait Times
Reduce
Wait Times
Reduce Staff Overtime
Reduce
Staff Overtime

Infusion centers confront predictable dilemmas. Chairs and resources are typically used heavily during the middle of the day, but underutilized in the morning and late afternoon. Schedulers seek to accommodate patient scheduling preferences, but lack the tools to align patient demand to organizational capacity. A host of unexpected events – cancellations, add-ons, adverse reactions, pharmacy delays – can create additional complications and throw off even the best-planned day. Consequently, patients face long wait times and become understandably dissatisfied, staff members become stressed, and patient care can suffer.

Hospital IQ is a data-driven system that applies machine learning and optimization algorithms as well as the specific policies of your healthcare organization to your data. It delivers intelligent scheduling templates and reports that enable infusion centers to optimize chair utilization and staff workload, increasing patient throughput and staff satisfaction, and reducing patient wait times. As demand patterns change, Hospital IQ’s Infusion Solution detects those changes and can automatically update your templates and integrate them into your EHR.

Capacity Management: Increase Volume and Improve Utilization.
Hospital IQ helps leadership simplify and optimize the patient scheduling process to increase volume and maximize chair utilization while reducing patient wait times, by identifying appropriate appointment lengths and smoothing these appointments across the workday. By applying rich analytics and machine learning to the center’s own data, Hospital IQ analyzes past infusion schedules and trends, predicts future patterns and automatically recommends potential schedule changes.
Capacity Management: Increase Volume and Improve Utilization.
Workforce Management: Decrease Labor Costs.
Hospital IQ helps leadership make better workforce alignment decisions; which improves the quality of care, enhances staff satisfaction, reduces turnover and decreases labor costs for the entire health system. It automatically analyzes and balances staff workloads based on regimen types, patient volume, and chair capacity as well as help you anticipate and avoid overworking employees and uneven workload distribution.
Workforce Management: Decrease Labor Costs.
Performance Management: Improve Infusion Center Performance.
Hospital IQ generates tailored reports and scorecards that give stakeholders a clear view of the scheduling process, enabling ongoing review and promoting operational accountability. In addition, it also provides what-if scenario modelling helping you create the best scheduling template to improve performance and grow volume.
Performance Management: Improve Infusion Center Performance.

Operational efficiency that delivers the best patient care for the most people.


 

 

Our environment is very complex and providing the highest possible level of care is imperative for us. Given that our patient demand patterns change in time, using the Hospital IQ software provides us with a self-sustainable system to adjust to these changes, and helps us identify and evaluate the impact of the improvements we make.
– Dr. John Chessare, President and CEO of GBMC

Helping hospitals and health systems worldwide


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