Improve Chair Utilization
Balance Staff Workload
Improve Patient Satisfaction
Reduce Wait Times
Reduce Staff Overtime
You can’t afford to make patients wait.
Do you experience extensive patient wait times? Do the wait times result in suboptimal chair utilization across your practice? Does the combination of patient volumes and wait times result in nursing workloads that make staff unhappy?
Understand volume and resource utilization for your organization.
Review historical performance based on the appointment scheduling processes within the infusion center. Understand the accuracy of your scheduling process by analyzing scheduled vs. allocated appointment times. Identify opportunities for improvement that can be further analyzed for long-term changes to your appointment scheduling process.
Balance workload for your staff.
Analyze and balance the workload created by admissions, monitoring and discharges throughout the day. Identify and avoid scenarios where employees are overworked due to multiple appointment starts or stops, causing needless stress and delays. Create a better environment for staff by implementing future scheduling templates that avoid these stressful scenarios.
Create an optimized scheduling template to drive efficiency.
Optimize your appointment scheduling process to maximize chair utilization while balancing staff workload. Identify gaps in the scheduling process where cases may be over or under scheduled. Use what-if simulation modelling to understand the impact of changes to policies, appointment volumes, and capacity and to ensure the best scheduling template. Publish optimized template to drive future appointment scheduling and monitor volume and mix changes to adjust periodically to maintain optimization.
Operational efficiency that delivers the best patient care for the most people.
Identify opportunities to restructure staffing to reduce labor costs and improve job satisfaction based on expected demand.
Balance staff workload throughout the day and leverage analytics to optimize use of infusion resources.
Reduce wait times and increase utilization with automated scheduling templates based on volume, mix, capacity and demand.
|Our environment is very complex and providing the highest possible level of care is imperative for us. Given that our patient demand patterns change in time, using the Hospital IQ software provides us with a self-sustainable system to adjust to these changes, and helps us identify and evaluate the impact of the improvements we make.
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