OptimizeLevel of Service
You can’t afford to be reactive.
Is there a patient flow challenge or surprise every day in your organization? Do you have capacity bottlenecks that are impacting patient access to your facility? Are these patient flow challenges resulting in fewer ED visits and lost admissions? Are there actions to mitigate bottlenecks if you knew the issues were likely to occur?
Predict and manage upcoming capacity surges.
Combine historical demand patterns, the upcoming surgical schedule and other data sources to accurately forecast capacity, boarders, and bottlenecks days in advance. Proactively make critical decisions and understand the impact on the upcoming surge. This includes early discharges, redirecting external transfers, adjusting staffing plans and opening flex units to prevent bottlenecks from occurring.
Proactively identify and prioritize discharges.
Identify individual patients that are expected to go home based on a variety of indicators defined by your organization. Prioritize patient discharges based on upcoming capacity constraints. Coordinate across physicians, case management, and nursing to free capacity and reduce length of stay.
Analyze and improve patient flow performance.
Review patient wait times in and out of critical areas of the hospital. Understand the frequency that patients are being placed off-service and the impact on key quality and operational metrics. Manage key performance indicators and identify opportunities for improvement that can impact patient and staff satisfaction.
Substantially improve capacity planning and patient flow.
Use powerful simulation and what-if analysis to understand the impact of changes in policy, patient volumes, length of stay and capacity on performance. Significantly improve decision-making and gain alignment by presenting both the operational and financial impact of the proposed changes to key stakeholders.
Operational efficiency that delivers the best patient care for the most people.
Understand the correlations between ED, External Transfers, Operation Rooms and Nursing Units that create efficient patient flow.
Engage various functional leaders with easy-to-read indicators of past, present and future performance to understand their impact on patient flow and help drive improved performance.
Anticipate surges days in advance, and use prescriptive actions to coordinate with stakeholders to effectively mitigate issues before they occur.
Identify and review forecasted patient movements for the upcoming days and take action in bed huddles and other collaborative settings.
Understand unit performance and right size based capacity and staff based on current and forecasted volume.
|We were seeking data-driven solutions to identify, prioritize and address flow inefficiencies across multiple campuses on an ongoing basis. We were impressed by how quickly Hospital IQ incorporated our data, provided insights into our operations and predicted the impact of changes in capacity, schedules and census. Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.
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