“Enterprise”

Enterprise

Our Enterprise solution gives enterprise health system leaders the actionable insights they need to make better, faster decisions to optimize the utilization of their resources, beds, and staff across their network by:

» Enabling system-wide intelligence of staffed bed capacity
» Streamlining the coordination of transfers
» Standardizing and centralizing processes

15%

increase in transfer volume

30%

decrease in ED boarding hours

20%

increase in virtual capacity

“We have been experiencing record high census and have not gone on diversion or refused transfers. Every surgery, procedure, admission and direct admit is accommodated. We do not back up the OR or the Cath lab. This is enabled by the tools we have from Hospital IQ because we can see where the potential roadblocks are in advance and act.”

Director of Logistics, Flow, and Observation at a Leading Florida Health System

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CHALLENGE: MANAGING UTILIZATION OF RESOURCES ACROSS THEIR NETWORK

Health systems face the daily challenge of managing the utilization of resources across all hospitals in a network. Due to a lack of system-wide visibility to patient demand and available resources, it has become all too common that one hospital is running at maximum capacity while another in the same network is sending nurses home because they are under capacity. This results in the over-capacity hospital scrambling to identify and coordinate discharges and internal transfers to make room for boarded patients, shuffling resources, and calling in nurses to manage the patient demand. Drastic actions such as canceling elective procedures or going on ED and transfer diversion are possible if all other mitigations have failed.

These daily struggles inhibit the ability to effectively manage and optimize the capacity of the health system as a whole to achieve both patient care and revenue goals.

SOLUTION:

Hospital IQ’s Enterprise solution provides health system leaders and frontline teams with the visibility, insights, and tools to proactively manage and balance their capacity and resources across every hospital in their network, all at scale. By integrating and analyzing data across every hospital’s existing IT systems (EHR, patient flow, workforce management, etc.) teams are provided with a centralized view into current and future capacity demands and resource needs, enabling them to dynamically manage their capacity in real time. As a result, health systems are able to operate as an actual system, ensuring that capacity is available and resources are deployed where they’re needed most.

enterprise-health-system-capacity

System-Wide Intelligence of Staffed And Physical Bed Capacity

Hospital IQ provides real-time situational intelligence of staffed bed capacity across the entire health system. Leaders can then understand their constraints, both with their physical beds and their staff, at all times to support centralized resource management and balancing. Hospital IQ acts as your operational co-pilot, automatically monitoring and analyzing staff schedules, bed status, and patient demand against staffed and physical bed availability without the need for manual intervention. This automated surveillance of operations drives notifications of capacity bottlenecks before they occur, enabling health system leaders to be more proactive and planful in maximizing resource utilization across their network.

Streamline Coordination of Transfers

Hospital IQ enables quick and efficient transfers across your network by automatically recommending the transfer destination based on services required, bed availability, and location. When every minute is critical, these insights reduce the time-consuming, manual process of calling hospitals and reviewing bed boards to identify the right facility for the patient. By expediting patient transfers, health systems can streamline increased access to care and patient volume across the enterprise.

enterprise-health-system-communication
enterprise-health-system-communication

Streamline Coordination of Transfers

Hospital IQ enables quick and efficient transfers across your network by automatically recommending the transfer destination based on services required, bed availability, and location. When every minute is critical, these insights reduce the time-consuming, manual process of calling hospitals and reviewing bed boards to identify the right facility for the patient. By expediting patient transfers, health systems can streamline increased access to care and patient volume across the enterprise.

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automate-enterprise-processes

Standardized And Centralized Processes

Hospital IQ automates critical but time-consuming processes (e.g., surge planning, daily discharge management, daily staff allocation, team huddles), enabling health systems to standardize how work is done across teams and facilities. With the ability to provide visibility into all or a specific subset of hospitals, these tools can be used to centralize processes at the enterprise level (e.g., centrally managing daily staffing or discharge management) to further streamline overall management of the health system’s capacity. With Hospital IQ, health systems have the flexibility to manage their operations in a way that aligns best with the ever-changing needs of their market, ensuring they are always one step ahead in meeting their patient care goals.

Proactive enterprise healthcare management: using system-wide coordination to streamline patient flow

Proactive Capacity Management

Using System-wide Coordination to Streamline Patient Flow

Proactively manage hospital capacity, throughput, and workforce in unison to systematically improve patient flow.

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