Employing A Multi-phased Approach To Improve OR Block Utilization
PERIOPERATIVE
“Using the predictive tools and simulations that only Hospital IQ can provide, I can help leadership make faster, higher-quality, data-driven decisions regarding expansion, case leakage, and growth using a fraction of the resources we used before.”
Tracey Carrigan
Director of Surgical Services
1,300
net new cases in the first 8 months
15%
increase in surgical block utilization
30
hours of perioperative leadership time saved monthly
Customer Overview
Hendrick Health System
» Over 10,000 surgeries annually
» 564 beds and 16 operating rooms
» Level III trauma center
» Winner of Gallup Great Workplace Award
THEIR PROBLEM: LACK OF OR BLOCK UTILIZATION DATA
The Perioperative department had a lack of visibility and data trust, which created:
Debate about whether an OR expansion was actually needed, due to:
» Lack of visibility into how much OR capacity the facility truly had
» Uncertainty if existing OR capacity could accommodate increased procedure volume
» Concerns that future case volume wasn’t sustainable to support an expansion
Difficulty aligning on a plan to improve Perioperative performance, due to:
» Absence of a system-wide view of OR utilization
» Constant concerns that data on OR and surgeon performance was inaccurate
» Limited resources to aggregate data and create reports to support performance improvements
OUR SOLUTION: INSIGHTS INFORMED BY REAL TIME DATA
Using our predictive capabilities and recommendations, Hendrick:
Improved OR utilization within the existing facility, leading to:
» An additional 1,300 cases performed in the first 8 months of implementation
» Increased profitability by booking new procedures in prime time
» Increased block utilization by 15% by reallocating time based on performance
Made structural and operational improvements, such as:
» Restructuring all nurse shifts to 12-hour shifts, improving efficiency and recruitment
» Reducing the overhead and administrative planning required for leadership meetings
» Justifying the purchase of a second surgical robot
