Employing A Multi-phased Approach To Improve OR Block Utilization

PERIOPERATIVE



“Using the predictive tools and simulations that only Hospital IQ can provide, I can help leadership make faster, higher-quality, data-driven decisions regarding expansion, case leakage, and growth using a fraction of the resources we used before.”

Tracey Carrigan
Director of Surgical Services

1,300

net new cases in the first 8 months

15%

increase in surgical block utilization

30

hours of perioperative leadership time saved monthly

Customer Overview

Hendrick Health System

» Over 10,000 surgeries annually

» 564 beds and 16 operating rooms

» Level III trauma center

» Winner of Gallup Great Workplace Award

THEIR PROBLEM: LACK OF OR BLOCK UTILIZATION DATA

The Perioperative department had a lack of visibility and data trust, which created:

Debate about whether an OR expansion was actually needed, due to:

» Lack of visibility into how much OR capacity the facility truly had
» Uncertainty if existing OR capacity could accommodate increased procedure volume
» Concerns that future case volume wasn’t sustainable to support an expansion

Difficulty aligning on a plan to improve Perioperative performance, due to:

» Absence of a system-wide view of OR utilization
» Constant concerns that data on OR and surgeon performance was inaccurate
» Limited resources to aggregate data and create reports to support performance improvements

OUR SOLUTION: INSIGHTS INFORMED BY REAL TIME DATA

Using our predictive capabilities and recommendations, Hendrick:

Improved OR utilization within the existing facility, leading to:

» An additional 1,300 cases performed in the first 8 months of implementation
» Increased profitability by booking new procedures in prime time
» Increased block utilization by 15% by reallocating time based on performance

Made structural and operational improvements, such as:

» Restructuring all nurse shifts to 12-hour shifts, improving efficiency and recruitment
» Reducing the overhead and administrative planning required for leadership meetings
» Justifying the purchase of a second surgical robot

Download Case Study

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