Increasing OR Block Utilization to Drive Bottom Line Revenue and Grow Surgical Volume
PERIOPERATIVE
“The reality is that hospitals are places swimming in data, but have very little insight. It is difficult to turn the data into something they can take action on”
Yi-An Huang
Senior Director of Procedural Operations
$11.6M
additional margin accumulated over 3 years
80%
surgical block utilization achieved and sustained
3%
increase in case volume over 3 years
Customer Overview
Boston Medical Center
» 25,000 inpatient admissions annually
» 496 beds
» 19,000 surgeries annually
» Private, not-for-profit academic hospital
THEIR PROBLEM: INEFFICIENT OR BLOCK UTILIZATION
An inability to quickly pull and analyze data led to cumbersome, inefficient processes:
A central executive committee managed all block allocation, leaving BMC with:
» Limited insight into how time was being used
» A significant gap between accountability and responsibility for service line managers and surgeons
» Reliance on a senior leader to manually prepare 50+ page reports
Limited insight into their operational performance resulted in:
» Reduced margins from OR cases as a result of underutilized workforce
» Inability to fully serve a growing patient population
» Low visibility to performance compromised opportunities for improvement
OUR SOLUTION: REAL-TIME DATA
With the insights from Hospital IQ’s Perioperative solution, Boston Medical Center was able to:
Capture and analyze data in real-time so the committee could:
» Analyze time at a granular level, matching surgeons to specific cases
» Reallocate surgeon blocks based on surgeon usage patterns
» Empower service line managers to schedule and manage their own blocks
The increased OR block utilization created by these improvements delivered:
» A 2.7% increase in case volume over a 3-year period
» Sustained increase of $3.9 million per year in additional margin
» An 8% improvement in OR block utilization
