Customers

Customers

Your decisions impact lives. Our customers have found a better way to make them.

Our customers are healthcare leaders and innovators who are driven to be on the forefront of change in the delivery of quality patient care. They understand the value of data and are leading the pursuit to capitalize on the opportunities that a modern, robust operations management and planning platform can deliver. They know what they want to accomplish or can envision what’s possible with the right tools and investment.

Boston Medical Center
“We’ve been very impressed how easy it has been for Hospital IQ to incorporate our data and provide us with timely analytics so we can make well informed decisions. There are so many good ideas at BMC, but this is the first tool that helps me see the potential impact of different options ahead of time. This will be critical for improving quality for our patients and the efficiency of our hospital.”

Dr. Alastair Bell
Chief Operating Officer

 
“Hospital IQ’s Surgical Planning module creates a framework for accountability. For instance, I can work with departments to set the expectation that days with, say, less than 50% OR utilization require an explanation. In the past, it would take hours of work to compile this data.”

Yi-An Huang
Director of Procedural Operations

Boston Medical Center

Increase increased volume by 2.7%
Increase improved on time first starts from 45% to 85%
Addition instituted service line management


Mercy
“We were seeking data-driven solutions to identify, prioritize and address flow inefficiencies across multiple campuses on an ongoing basis. We were impressed by how quickly Hospital IQ incorporated our data, provided insights into our operations and predicted the impact of changes in capacity, schedules and census. Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.”

Kathy Goetz
VP Perioperative Services

Mercy

Increase increased joints by 44% using existing capacity


Trinitas

Trinitas

Decrease reduced labor cost by 7% with dynamic staffing structure


GBMC
“Our environment is very complex and providing the highest possible level of care is imperative for us. Given that our patient demand patterns change in time, using the Hospital IQ software provides us with a self-sustainable system to adjust to these changes, and helps us identify and evaluate the impact of the improvements we make”

Dr. John Chessare
President and CEO

GBMC