Most hospitals today have a great deal of valuable data stored within their information systems. However, in many cases the data is not easily accessible, requiring a resource-intensive effort by hospital analysts or external consultants to extract and massage the data into meaningful reports or other output. This often means that even when the data is made available, it is not timely enough to be useful or actionable, and/or any questions or objections raised by data consumers cannot be addressed in real time. This hampers decision making and action taking, making healthcare organizations less effective and efficient than they could otherwise be.

From its inception, the goal for Hospital IQ has been to make it much easier for healthcare organizations to access their data in a useful, timely, dynamic, and drillable manner. In the early days, we started building a platform with dynamic reports and simulations that could be updated as frequently as hospitals could send us data. These include:

  • Perioperative reports regarding block and room utilization
  • Surgical admission reporting and capacity requirement simulations
  • Inpatient census reporting and capacity-planning simulations

However, we found that even with easy and timely access to their data, many hospitals weren’t “ready” to leverage it fully. In some cases this was due to a lack of in-house “super-users” with the technical know how and time to sift through the various reports and extract actionable insights. This was often compounded by issues of organizational culture—organizations were so unaccustomed to having timely data available that there was a lack of adopting and integrating it into their decision-making processes even when it became available.

To help address these issues, we have begun building “calls to action” that make it much easier for healthcare organizations to consume and make decisions based on their data. To do this, we automatically deliver insights to create actions, such as

  • Block recommendations to show perioperative leaders where block allocation adjustments are appropriate.
  • Identification of likely surgical overruns, underruns, and cancellations to support planning for the upcoming days.
  • Prioritized lists of patients that are predicted to be discharged, aligned with length of stay targets, insurance information, and barriers to discharge.

Rather than having static formats and requiring users to actively log in to access them, these calls to action can be customized as needed for various stakeholder groups and “pushed” out by email or SMS on a scheduled basis, making it easier to access and use the information.

Having the data is great, but it means nothing if you’re unable to use it effectively. By focusing on making data more digestible and actionable, we hope to empower more hospitals to make more informed decisions and improve the bottom line, optimize patient flow, and increase both patient and staff satisfaction.

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