Would you prefer your nursing leaders spend the majority of their workday with their staff and patients? Or figuring out who should be where and who can be moved based on a staffing schedule that was out of date the moment it was posted? Unfortunately, most unit directors and charge nurses spend too much time on administrative and staffing issues and not nearly enough time on ensuring the delivery of quality care.
This constant pursuit of balanced staffing doesn’t end for nursing leaders when the workday does, either. Nearly all managers constantly check on the status of their unit, whether at their desk, walking the hallways, while watching their child’s soccer practice, or when relaxing on the couch after dinner. Ensuring all is well with their unit requires constant attention.
Whitepaper: Transform Your Nurse Staffing Practices – How Predictive Analytics Helps Reduce Labor Spend and Improve Staff Satisfaction
Technology can help here, but only if healthcare IT companies properly gauge and understand how the world works for these tireless nurses. Masters of compartmentalizing and reacting to the chaos that presents itself at any given moment, nursing leaders are continually pulled in multiple directions. From patient care issues, to issues with broken toilets, burnt out light bulbs, and beyond. A constant barrage of phone calls, text messages, and in-person interruptions make completing any one detailed task remarkably difficult. On top of that, add in the latest quarterly performance improvement initiative that ironically ends up adding more work than it removes.
At Hospital IQ, we understand these challenges and we realize that if our solutions aren’t designed in a way that gives back time, they will not be fully adopted and any benefits gained will be quickly lost. Far too many consultants and vendors come in with complex tools, systems, and methodologies that deliver initial results, but wane over time because they actually create more work and don’t take any away. A year later, when the consultants come back with a new solution, nurses end up further behind than when they originally started. In fact, many consulting firms rely on this cycle for repeat business.
Our Staffing solution is designed specifically to give the gift of time back to nurse leadership and the staffing office. By automating the process of communicating daily staff needs, nurse allocations are completed in a fraction of the time, enabling nurse leadership to focus on patient care. They can also create more reliable staffing plans for the nursing staff, based on accurately predicting future patient census and location. The staffing office can proactively adjust staff days in advance, shifting nurses from low census days to high census days, eliminating the daily scramble to ensure appropriate nurse coverage. The staffing office’s transition from data chasers and clerical administrators to facilitators of proactive staffing is incredibly rewarding and a joy to experience in person.
With a freed-up staffing office, an AI-enabled census forecasting tool, and intelligent automation providing specific staffing plans well in advance all working in perfect harmony, a high level of transparency and trust is created. With that trust, unit managers can then work with their colleagues in sister units and collaborate with the staffing office in real time. Mid-day or off hours adjustments can now be made in mere minutes, although due to the proactive nature of intelligent automation, those needed adjustments are few and far between. The overall impact is dramatic.
It’s a system with something for everybody. For executives, a strong reduction in costs due to lesser need for overtime and incentive pay. For nursing leaders, the elimination of cumbersome manual processes and increased job satisfaction. And, most importantly, for patients, an increased level of care and more time with their nurses.
To read more on using simple staffing solutions to predict future staffing, download our whitepaper: Transform Your Nursing Staffing Practices – How Predictive Analytics Help Reduce Labor Spend and Improve Staff Satisfaction.