What do Creole, Who Dats and Hospital IQ have in common? New Orleans, of course! On September 18th and 19th, I had the pleasure of attending the 2019 OR Manager Conference in the Big Easy with several of my colleagues and a distinguished Hospital IQ customer, Dr. Tracey Carrigan from Hendrick Health System.

Combined with the PACU Summit, the 2019 OR Manager Conference was an opportunity for more than 1,400 attendees from across the country and abroad to learn about advanced practices across an array of surgical services and recovery topics from a variety of expert speakers. From “Growing the Next Generation of Perioperative Managers” to “How Will Artificial Intelligence Change the OR as We Know It?”, there was something for everyone to learn and bring back to their respective organizations.

Leading Practices to Optimize the OR

Dr. Tracey Carrigan, Director of Surgical Services at Hendrick Health System and Hospital IQ’s Shawn Sefton, MBA, BSN, RN, Vice President of Client Services and Optimization, spoke to standing-room-only crowds about the application of data and analytics to make actionable decisions that optimize operations, improve staffing and uncover hidden capacity in Perioperative Services. Attendees earned CE credits and walked away with a deep understanding of strategies to sustain and grow improvements over time by identifying areas for improvement within the perioperative department, and how to leverage analytics as a means of providing insight into better, faster decisions, guided by a governance structure.

Real-world Results

Tracey drew on her years of experience in Perioperative Services and her deployment of Hospital IQ’s platform to detail how she improved Hendrick Health Systems’ operation by adding 1,300 net new cases to her organization’s OR schedule, transform its nursing shift structure, and even analyze and establish the need for another surgical robot in the first 8 months of using Hospital IQ.

She also discussed in detail the department’s change in its nursing shift structure, increasing the number of 12-hour shifts and eliminating all 10-hour shifts because Hospital IQ’s workforce-planning simulation tools enabled managers to easily envision new staffing scenarios that would better match staff hours to surgical demand. The Hendrick Health System perioperative department now hires almost exclusively for 12-hour shifts, a move that has enhanced recruiting efforts and been embraced by the current nursing staff. It’s no wonder Hendrick Health System is a winner of the Gallup Great Workplace Award and the Pathway to Excellence designation from the ANCC. Learn more about Hendrick’s results.

Inspired Change

As the show drew to a close, one nursing leader reflected on her experience at this year’s event and remarked, “I always walk away inspired. Inspired by my peers. Inspired by how patient care continues to improve. Inspired by the innovation that I see and that can actually help change how we improve patient’s lives.” We at Hospital IQ can relate to these sentiments since that kind of inspiration is what continues to drive our mission to deliver advanced data-driven operational management solutions that help both hospitals and patients thrive.