Perioperative Management Requires a Strong Strategy
The perioperative suite is a vitally important and extremely complex area for hospital leaders. It generates around 60% of a hospital’s revenue, but also 60% of expenses just in one cost center. This area requires significant attention, strategy, and execution to maintain volume and in turn, contribution margin.
With this in mind, it can be easy for hospital executives and perioperative stakeholders to become myopic and focus only on short-term goals at the business level and not think about enterprise-level strategies as a whole. But a surgical plan must be closely aligned with any health system’s overarching objectives in order to drive efficiency and achieve true success.
It can certainly seem like a big lift to unite stakeholders across an enterprise, but don’t let it feel too daunting. The right planning and right thinking will put your organization on the right path. Whether you’re looking to make capital improvements such as new equipment or new facilities, or create operational efficiencies, the process will mostly be the same. A tiered governance committee will set strategies and goals and measure KPIs, while operational teams manage tactics for achieving each.
Reliable Data is Key to Driving Strategy Across Health Enterprises
One critical factor that cannot be overlooked in any perioperative services strategic planning – or any strategic planning, really – is the need for trusted, transparent data insights. Too often, plans fall apart or fail to reach their goals because of a lack of sufficient data to drive confident decisions. Either data isn’t correct, isn’t accessible, isn’t uniform across the enterprise, or isn’t trusted by all stakeholders.
Our partners at University Hospitals in Cleveland came to this exact conclusion a few years ago when launching their own perioperative services improvement initiative. Even though they actually had all perioperative leaders aligned to system-wide goals of increasing case volume and utilization, individual hospitals had unique strategic and tactical plans, making it difficult to create success across the enterprise. Realizing that they needed a platform that could streamline workflows, get all facilities speaking the same language, and provide real-time, trusted data to all stakeholders, they engaged Hospital IQ. The powerful combination of people, process, and technology that UH has utilized ever since has been unbeatable for them.
Hendrick Health System in Texas had a similar experience when developing a plan for a significant capital investment and facility expansion. With their operating rooms always in high demand, particularly a surgical robot, they assumed that adding operating rooms and purchasing a second robot was their best approach. But their data, which had to be compiled and analyzed manually, wasn’t trusted across the organization, leaving them wondering if the demand was really there to support expansion. Hospital IQ’s AI-driven platform was able to analyze Hendrick’s historical data and deliver two clear recommendations: increased case volume could be accommodated by the existing OR space with better scheduling workflows, and the purchase of a second robot was indeed justified. Having that trusted data at hand validated that one capital expense was needed and one was not, which transformed Hendrick’s plans to be more strategic and targeted, and improved margins.
When developing your next perioperative strategic plan, look to people, process, and technology. That’s where you’ll find success, and that’s where you’ll find Hospital IQ.