About Shawn Melvin

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So far Shawn Melvin has created 13 blog entries.

6 Tips For Managing Inpatient Capacity During COVID-19 Surges

A new surge of COVID-19, fueled by the Delta variant, is unfortunately making its way across the United States. As hospitals once more begin to fill to capacity and beyond, executives and managers need accurate forecasts and flexible systems to make the best use of beds and staff. Additionally, fast communication, real-time staffing, and patient data, which are important factors [...]

By |2021-08-31T13:56:33+00:00August 30th, 2021|

The Real-Time Health System: Unlocking Sustainable Improvement with the Best Technology

There’s a new term that’s come into vogue lately, and I think it’s really exciting: the “real-time health system.” This definition, coming from Gartner Inc., sheds some light: “The real-time health system (RTHS) is an operational, management and technology paradigm for the next-generation healthcare delivery organization (HDO) — one that acquires and acts on real-time operational intelligence to achieve its business objectives. The RTHS transforms the HDO from a disjointed and reactive enterprise to one that is more efficient, collaborative and predictive.”

By |2022-01-12T14:58:01+00:00January 13th, 2021|

COVID-19 is Here to Stay. So Are Good Discharge Practices.

With the resurgence of COVID-19 both in the U.S. and wider world, it’s safe to say the pandemic will be with us for a long time, and possibly in multiple waves. This has of course affected hospitals across the country, increasing patient volume with longer-than-average patient stays at a time when most hospitals have resumed elective surgeries and are experiencing [...]

By |2020-08-11T13:18:55+00:00August 11th, 2020|

Surge Plans: They’re Not Just for the Emergency Department

For years, I’ve had a weekly Google alert that serves up articles on hospital patient flow. About 75% of the articles I get are news stories about packed emergency departments (EDs): patients lined up in on gurneys in hallways, primarily in the U.S., Canada, the United Kingdom, Ireland, Australia, New Zealand and India. These patients are waiting for both treatment [...]

By |2020-03-31T14:28:57+00:00February 25th, 2020|

How to Accelerate Inpatient Discharge Management

I’m not breaking any new ground when I say that improving hospital patient flow is really, really hard. Several months ago, I wrote about the challenges in improving observation patient management. (You can now see the recent outcomes of that work here!) I’d like to expand those ideas to tackle a thornier problem: inpatient discharge management. Those on the front [...]

By |2020-09-14T20:33:21+00:00December 3rd, 2019|

Get Off Paper and On the Same Page

Mobile technology and great software allow hospital systems to manage discharges with an eye toward reducing length of stay and freeing up bed capacity. We’ve all seen it: physicians, nurses, care managers and patient flow specialists carrying a familiar clipboard or binder with printed patient information while they’re making their hospital rounds. You may even be a member of one [...]

By |2020-03-30T18:44:03+00:00August 20th, 2019|

The Path to Better Observation Management

Hospital care in the U.S. is a complex dance of coordination and communication. Management guru Peter Drucker wrote in 2002 that the hospital is “altogether the most complex human organization ever devised.” Drucker was talking about the proliferation of “knowledge workers” in today’s workforce – groups like physical therapists, lab and imaging techs, care managers, and so many more that [...]

By |2020-03-30T18:46:40+00:00May 15th, 2019|

How to Reduce Hospital Length of Stay (LOS)

Hospital length of stay (LOS). It’s a universal and critical metric in U.S. healthcare: the amount of time in an episode of hospitalization from admission to discharge. Most U.S. hospitals have some sort of desire to reduce length of stay (LOS) and lower hospital readmission rates. But despite being a metric with a simple definition, there’s a world of nuance [...]

By |2022-06-01T19:56:06+00:00January 2nd, 2019|

Storytelling: It’s Not Just for Books but for Hospitals, Too

Product managers often have interesting origin stories. Perhaps not as interesting as Captain America or the Hulk, but the discipline of product management is known for attracting people from a broad array of backgrounds. I’m a journalism major, myself -- in college, I learned the fine points of copy editing, graphic design and, of course, the Associated Press style guide. [...]

By |2020-03-30T18:51:26+00:00October 30th, 2018|
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