Mercy Medical Center Selects Hospital IQ for Data-Driven Operational Efficiency
December 10, 2015
Hospital IQ today announced that Mercy Medical Center selected the company’s predictive analytics platform to improve operational efficiency across its three campuses in the Des Moines, Iowa region. Mercy chose Hospital IQ’s namesake cloud-based software solution to manage and optimize operations following the successful completion of a pilot assessment.
Hospital IQ’s analysis of 18 months of historical data from Mercy’s Cerner EMR and TeleTracking’s bed management system as well as work with senior clinical staff highlighted opportunities to achieve material cost-savings in three key areas:
- Operating Room Utilization, by aligning surgical block schedules with capacity and predicting unused blocks in advance;
- Centers of Excellence Creation, by consolidating services and procedures across multiple campuses; and
- Wait time reduction and Inpatient Bed Utilization, by rightsizing levels of care and modifying surgical schedules in order to optimize patient access and bed capacity.
Unlike traditional approaches, which rely on cumbersome, manually-maintained spreadsheet analysis, Hospital IQ’s automated analytics platform provides actionable insight into an entire hospital’s operations to help executives implement change incrementally. The platform also makes proven operations research, including queuing theory and predictive modeling, accessible to hospital leaders to ensure they use the most sophisticated tools to solve complex operational challenges.
Each year Mercy’s 7,000 staff members and 1,200 physicians treat over 270,000 outpatients, handle 70,000 emergency department visits and perform over 20,000 surgeries in 27 operating rooms across three campuses. “We were seeking data-driven solutions to identify, prioritize and address flow inefficiencies across multiple campuses on an ongoing basis,” says Kathy Goetz, VP Perioperative Services at Mercy. “We were impressed by how quickly Hospital IQ incorporated our data, provided insights into our operations and predicted the impact of changes in capacity, schedules and census. Hospital IQ will allow us to stay competitive in our community by delivering a higher quality of care at a lower cost through smarter, faster operational decisions.”
“We are delighted to work with Mercy to provide their leadership with the analytics tools needed to systematically improve operational performance across their campuses,” says Rich Krueger, CEO of Hospital IQ. “They are a great partner, and our collaboration with them highlights how institutions motivated to improve efficiency through data-driven solutions can leverage our technology.”